Hilton Hhonors TnC

1. Earn HHonors points on Jewellery, Certified Solitaires & Gold Coins:

• Earn 20 HHonors points on every Rs.100/- spent on www.suratdiamond.com

• Earn 5 HHonors points on every Rs.100/- spent on http://ringdesign.suratdiamond.com/Default.aspx

• Earn 5 HHonors points on every Rs.100/- spent  on  http://goldcoin.suratdiamond.com 

2. Shipping & Delivery: Surat Diamond takes about 10 working days to ship after the receipt of payment. It is shipped through insured courier service. Personal Identification proof may be required before delivering the parcel.  Shipping in free only in India. Any other contingent expenses like tax etc  is to be borne by the customer. International shipping charges will be additional. Surat Diamond reserves the right to cancel an order if the address is not serviced by courier.

3. Returns & Replacements: If you are not happy with your choice, you may choose to send it back within 30 days for a Free replacement or exchange. Incase you are not fully satisfied with the product we offer a 100% Money Back Guarantee.

4. All orders are subject to credit card approval / payment realization and availability of the product.

5. Some pictures may be enlarged to reveal details.

6. For queries regarding content, e-mail us at cs@suratdiamond.com

7. Any dispute arising shall be instituted in a Court of competent Jurisdiction situated in Mumbai and in no other court.

8. This offer cannot be clubbed with any other Voucher or offer

For Certified Solitaires:

1. Product Availability: Since certain loose diamonds are sourced from third party merchants, it may be possible that due to the paucity the diamond is rendered unavailable. In such cases the order will be canceled and amount refunded.

2. Pricing: Diamond pricing depends on various factors, such as demand and supply, brand name and category of diamonds. The diamond prices given in the website is in no way an indication of pricing for buying and selling NOR does it provide an appraisal or guarantee of value.

3. Returns & Replacements: Once the order is process Solitaire Diamond Rings cannot be returned for a refund or replacement.

    

   Conditions of return for repairs:

   • Returns for repairs of only those who have contacted and have received confirmation for free repair from customer service will be accepted.

   • Any item returned showing signs of wear or engraved, altered, resized (by anyone / entity other than Surat Diamond) or damaged in any other manner shall not be accepted.

   • All shipping and handling expenses shall be borne by the customer.

   • The package to be returned in the original packing including the guarantee certificate.