FAQ's
Q: What does the 24 Hour Shipment guarantee mean?
A: Our 24 Hour Shipment guarantee ensures that your in-stock orders will be processed and shipped within 24 business hours (Monday through Saturday, excluding holidays). This promise helps you receive your items as quickly as possible.
Q: Does the 24-hour shipment apply to all items?
A: The guarantee applies only to in-stock items. If an item is not available, it may take additional time, and we will notify you promptly about any delays.
Q: What categories are eligible for 24-hour shipment?
A: Items in categories such as Rakhi, Precious Stone Earrings, Loose Ruby, Pearl Earrings, Diamond Pendants, Jewellery Sets, and more are eligible for our 24-hour shipment guarantee, provided they are in stock.
Q: What if my order isn’t shipped within 24 hours?
A: We take our shipping guarantee seriously. In the rare event of a delay, our team will contact you immediately to provide an update and resolve any concerns.
Q: How can I track my shipment?
A: Once your order is shipped, you will receive a tracking number via email or SMS. This allows you to monitor your shipment’s progress and ensure it reaches you on time.
Q: Can I rely on this service for last-minute gifts?
A: Absolutely! Our 24-hour shipment is designed for urgent orders, ensuring your birthday, anniversary, or special occasion gifts arrive on time.
Q: Are there exceptions to the 24-hour shipping policy?
A: The policy excludes holidays and applies only to orders placed for in-stock items during business days (Monday through Saturday). We recommend confirming item availability when placing your order.
Q: How do you ensure fast and reliable shipping?
A: We have a streamlined shipping process and work with trusted logistics partners to ensure fast, secure, and reliable delivery.
Q: What payment methods do you accept for 24-hour shipment items?
A: We accept a variety of secure payment methods, ensuring a seamless shopping experience for all customers.
Q: Why should I trust your 24-hour shipment service?
A: We are committed to providing exceptional service and back our guarantee with a dedicated customer support team, ready to address any concerns and ensure your satisfaction.