FAQ's
Q: What types of Rakhis do you offer?
A: At Surat Diamond, we offer a wide variety of Rakhis to suit every taste and style. From traditional handcrafted threads to modern designs adorned with diamonds and gems, we have something for everyone. Our eco-friendly Rakhis are perfect for the planet-loving sibling. Dive into our ocean of options and find the perfect Rakhi for your celebration!
Q: How can I browse the different Rakhi categories?
A: You can easily browse our Rakhi categories right here on our website. Whether you prefer classic rings or something more contemporary, we've got it all. Explore our collection and let your sibling's wrist sparkle this Raksha Bandhan.
Q: Are your Rakhis eco-friendly?
A: Yes, we care about the planet as much as you do! Our eco-friendly Rakhis are designed with love and care for the environment. Choose these Rakhis to celebrate your bond and the Earth.
Q: How do I know which Rakhi will suit my sibling best?
A: Every Rakhi at Surat Diamond tells a story. Whether you're looking for something traditional or trendy, our wide selection ensures that you'll find the perfect Rakhi that resonates with your unique bond. If you need assistance, our team is here to help you make the perfect choice.
Q: What makes Surat Diamond's Rakhis special?
A: At Surat Diamond, we believe that every Rakhi is a symbol of love and connection. Our handcrafted Rakhis are woven with love and adorned with beautiful gems and diamonds. With us, every Rakhi is a story waiting to be told. Come, write yours today, and let the festivities begin!
Q: How can I place an order?
A: Ordering your favorite Rakhi is simple and convenient on our website. Browse our collection, select the one that captures your heart, and follow the easy checkout process. Your perfect Rakhi is just a few clicks away!
Q: What if I have more questions or need assistance?
A: We're here to make your shopping experience as joyful as the celebration itself. If you have any questions or need assistance, don't hesitate to reach out to us. We're here to help, so you don't have to take the trouble to email us. Your satisfaction is our priority!
Q: How quickly will my Rakhi be shipped?
A: At Surat Diamond, we understand the importance of timely celebrations. That's why we offer a 2-day shipping option for our Rakhis. Need it even sooner? Explore our 24-hour shipment section, and we'll make sure your Rakhi reaches you in no time. Your celebration, our commitment!
Q: Will my Rakhi be gift-packed?
A: Absolutely! Every Rakhi you order from Surat Diamond will be elegantly gift-packed, adding a touch of sophistication to your special gift. We believe in making every detail count, and our exquisite packaging is a testament to that. Gift a Rakhi that's as beautiful on the outside as it is on the inside.
Q: Can I have my Rakhi couriered anywhere in India?
A: Yes, you can! No matter where your sibling resides in India, we'll make sure your Rakhi reaches them. Our extensive courier network ensures that your love knows no boundaries. With Surat Diamond, distance is just a word. Let your love travel miles with our reliable courier service.
Q: How can I track my Rakhi shipment?
A: Tracking your Rakhi shipment is as easy as placing an order. Once your Rakhi is shipped, you'll receive an email confirmation with all the details of the courier and tracking number. Simply follow the link, and you'll know exactly where your Rakhi is. Stay connected with your gift every step of the way!
Q: What if I need assistance with tracking or shipping?
A: We're here for you 24/7! If you have any questions or need assistance with tracking or shipping, don't hesitate to reach out to us. Our dedicated team is always ready to assist you, ensuring that your Rakhi reaches its destination perfectly. With Surat Diamond, you're never alone in your celebration journey.
Q: Is there a guarantee on the delivery time?
A: We take our commitment to timely delivery seriously. Choose our 2-day or 24-hour shipment options, and we'll make sure your Rakhi arrives as promised. Our trusted courier partners work diligently to honor our delivery timelines. Celebrate with confidence, knowing that your Rakhi will arrive on time, every time.