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Customer Care

 

Product Replacement
When you purchase our products, you receive a Guarantee Certificate. It guarantees that your product shall be replaced free of cost in the event of any manufacturing defect. Remember, to avail of a free replacement, you must arrange for the product to be delivered at our office at your own cost within fifteen days of receiving the product.

Money Back Guarantee
If you purchase our products and are not satisfied with the Jewelry, we shall refund your money. Remember, you must return the Jewelry to us within 30 days to claim the refund.

Security

When you make a purchase online from Suratdiamond, the information about your transaction is protected by one of the most widely used and trusted security systems on the Internet.

Suratdiamond offers 30 Day Money Back Guarantee for all your purchases. This means when you buy jewelry at Suratdiamond your purchase is backed by a money back guarantee.

In case of any dissatisfaction with the product you may return it back to us and claim your full refund after excluding the shipping cost 

 
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