FAQ's

Q: What do I look for in a quality of a Diamond?

A: When you evaluate a Diamond, check for the four ‘C’s – cut, color, clarity & carat weight. You need to follow these primary guidelines carefully for the above characteristics to determine the value of a Diamond. We suggest you add a fifth ‘C’ – confidence in your Jeweler, only an experienced & reliable Jeweler will guide & help you select a quality Diamond.

Q: What kinds of Products are available at Surat Diamond.com?

A: We manufacture & sell Real Diamond, Pearls, Ruby, Emeralds, Sapphire & Gemstone Jewelry. All Diamond Products are made is 18kt Yellow Gold or 14kt White Gold and Gemstones are set in 92.5% Sterling Silver.

Q: What does Carat mean?

A: ‘Carat’ is the unit of measuring the weight of a Diamond. In actual terms, 100 points equals one carat. By a common weight measure, one carat equals to one fifth of a gram. Being a precious stone, Diamonds are weighed on a scale with a balance so sensitive that even breathing can tip the scales.

Q: Is it necessary to Register while purchasing products on SuratDiamond.com?

A: While purchasing a product, you can just enter your email ID (incase you have not registered earlier) and make your purchase.

Q: How do I shop on SuratDiamond.com?

A: It’s simple, just 3 easy steps: Select the products that you wish to purchase in the view cart & press the “Buy this Item Now” button. Then say, “Proceed to checkout”. Fill in your Billing & Shipping Details, select your mode of payment & "PAY NOW" A copy of the Invoice will be sent to you in your Inbox. Incase, you still have a problem you can also send us your order with complete details (product code, shipping & billing details, mode of payment) at sdjorders@suratdiamond.com.